The Role of Motivation Strategies in Reducing Job Burnout: A Field Study on a Sample of Employees at Al-Abyar General Hospital

Abstract

This study aimed to identify the role of motivation strategies through their dimensions (positive incentives and negative incentives) on job burnout through its dimensions (emotional exhaustion, emotional detachment, and reduced personal accomplishment) at Al-Abyar General Hospital, from the perspective of medical and administrative staff.

To achieve this, a questionnaire was designed as the study instrument and distributed to the study sample, which consisted of (162) employees. A total of (134) questionnaires were retrieved, all of which were valid for statistical analysis. The study used the descriptive analytical method.

The study reached several important results, the most significant being that both positive and negative incentives (material and moral) have a positive effect on job burnout. The study recommended several key actions, most notably: strengthening positive incentives by designing effective material and moral incentive systems that help reduce occupational stress and enhance employees’ motivation, thereby reducing the phenomenon of job burnout. It also recommended reducing reliance on negative incentives, represented by financial penalties and disciplinary punishments, due to their negative effects on employees’ mental health and the increased likelihood of job burnout